Big Lots - 737 Reviews - Discount store (2024)

Weekend staff is great very helpful especially the furniture department. Week day staff needs more skills on customer service. The week day furniture manager needs more training on customer relations.

Great price. Customer service was excellent.Delivery options explained clearly. I love my new couch.

They did an amazing job completely remodeling the store! It looks modern now. I like they have some gourmet specialty foods. I got black garlic that was delicious and the prices are always very good. They always have stylish things to decorate your home with too. And a great selection of Holiday items. Its in a convenient location and the employees are always very friendly. Great place to shop!

Nice furniture quick delivery great service

More messy than usual. Changing variety of items. Fun to search. Often food items are not there in the next visit. Visit monthly to see inventory.

Big Lots always has some different stuff in it ketosis so when you see it you got to grab it cuz it may not always be there when you come back.

What a great place to buy quality Simmons furniture (made in the USA) for a great price. The selection is large, the staff is helpful and friendly. If you plan it just right as I did, you can get deep discounts with a 20% off coupon and when the item goes on sale. I saved over $250 of two items. The best part is their low cost professional delivery service. I was amazed at the price. I am use to paying over $99 to get my items delivered. With Keith the owner of Merchandise Taxi, my items were delivered for $39 plus $2 per mile. Kieth is great. I trusted him instantly. He worked fast. My first choice for furniture in the mid-range quality will now be Big Lots. I will be back.

The girl at the register showed me how to use my phone to get a nice coupon to reduce price. She was wonderful. Not sure if this is her number 9382 but my purchase was on 12/28/19 at store #12574. KUDOS to this great check out girl!

I really enjoy shopping at this store.

Good prices food , furniture & what not. Of course you have to weigh out prices on certain items as you would anywhere else it more times than not everything is very decently priced. There are also little odds & end things that one can pick up thats cost much more elsewhere(facial masks, lotions, snacks & etc). Love going here & if you havent been yet give it a shot!

Love love my beautiful sofa n pillowsGotta luv that price $500

Good place to go for snacks. We get some really cheap stuff and it gets us pretty far. The furniture deals look pretty good too, but cant say what quality it is as we havent bought any pieces from them.

Customer Service really nice and had patience. I was a little angry at first but I had apologize because it was an order I had bought online but was resolved. I should have looked at her name tag to at least tell manager she was very nice about the whole thing. Very clean store as well.

The upgrades inside and new decor is so much more inviting. Their new furniture and patio displays add so much more to this space. I love that they carry Broyhill now.

I love Big Lots, pretty interesting offers. A lot of stuff for your home, kitchen helpers, glasses, utensils, small electric kitchen appliances like coffee makers, toaster, blenders etc. Also stuff for your bathroom, like shower curtains, variety of hooks and hangers. Also furniture you can buy here. Pretty nice recliner, beds and mattresses are very reasonable. Party supplies like paper plates and plastic cups. Decorations and much much more

Its Big Lots , great store , everything you could need .

Love the new look. Doesnt look like a discount store anymore. Prices went up a little but I like the odd items that they have. Different than the other department stores.

Some what good deals quality items need better stocking of items somewhat friendly

Renovated whole store, new food products, with great prices, great layout of entire store.,quality furniture. Employees need your smiles, come give them some. A great place to shop.

Not a fan! Always end up buying more than I came for and the quality of what they sell here really isnt all that to begin with. Factory seconds, irregulars, train wreck buyouts and manufacture discontinued item buyouts. You can save much more shopping another more well known retailer I Wont mention here.

Their after Christmas sale is huge. Most beautiful ornaments in town...but I think I bought them all! Go look, Im sure youll find something you cant live without.

This store and this team are just awesome!So helpful kind and courteous.I have shopped many Big Lots in many states and this one is the best EVER!Too bad I dont live closer or this would be the one I frequented!

Always find what I need. Great deals and coupons sent to my email. Friends and family deals to woo you. Ana is very helpful at the front, smart and offers things you mightve missed. We want one in LEHIGH!

Clean store, excellent variety of goods, helpful and courteous staff.

Furniture employee, Mark, was too busy and didnt know anything about the recliners. Was curt and kept telling us he was so busy. This was right after he spent 10 minutes telling a cute blonde all about the mattresses. He did not sell her a mattress, missed out selling not 1 but 2 recliners and patio equipment. I gave one star for the sweet cashier, Paula, for at least speaking to us as we walked out empty handed! 😢

Bad experience instore today with a cashier. Not one time did Tracy give eye contact while being very disrespectful to my son. And I tried to explain to her he ment no harm he almost fell but she could have cared less. She never looked at me nor said one thing to me so I politely asked for a manager. Ever9person in front of me got treated with respect and told about the survey but she was to selfish to even open her mouth or even give eye contact to myself and my da8even as I spoke with the manager and my daughter was speakingto her about the survey. A TOTAL LACK OF RESPECT WAS SHOWN FROM THIS LADY. AND I HOPE SHE HAS A BETTER DAY SOON.

Reasonably priced, and with a variety of home goods, its hard not to walk in for eggs, and leaving with half the store. A sensible product layout makes shopping here not only stress free, but also enjoyable. It maybe a little hard to find, so look for El Darado furnishings, as you can see it from U.S 41, and Big Lots is its neighbor.

I hated this place due to the absolutely rude and uncouth Manager named Melissa who has a more horrible attitude than anyone Ive ever seen in the retail industry. Her mouth is abrasive and her demeanor is less than desirable to put it as nicely as I can.Youd think that someone as rude and as course as she is would never make it in retail nonetheless be promoted to a management position. She should have been a Big NOT Biglots. Very dissatisfied and disappointed with Melissa and her management style at Fort Myers Biglots. Hopefully corporate will take more time in selecting management that are team players and more amicable than whatever that lady is.

Yeah I love shopping at Big Lots you get a little bit of everything a very reasonable prices plus next door theres a big furniture store they got the mall right next door since its centrally located you can do a lot of shopping there and other stores around but Big Lots has like everything Furniture clothing lots of dry goods especially because they have spices for a dollar apiece they have a lot of stuff its cheaper than grocery stores

Great place to buy things for your house they have a big selection. Plus they have furniture and hey have beds and food plus many things to choose from. Plus they have good prices and they all ways have sales going on. I will be shopping there again.

I would not recommend anyone to go in the store and buy furniture ,me and my wife went in and we bought a living room set from the manger Steve he you sold us the living room set within two months we still having problem with the couch the spring was worn out, we call the store as soon as I noticed what was going on they told us to bring it in on the weekend when I bring it in Steve was not at the store at the time..so the girl that work in the store call Steve and tell him the situation he told the girl that he only could give us the love seat only!! I was so disappointed anyway I took the love seat when I got home and I take it out of plastic the spring was damaged as well and this was supposed to be a brand new couch one of the spring was loose and almost caught my hand ,,so do not buy from this store... Steve liar a compulsive liar the store is on Cleveland Avenue an 41 in Fort Myers

Very nice and clean shelves are stocked enjoyed shopping there today and our cashier was so very helpful and so nice what a pleasure to shop there wish I knew her name it is not on my receipt but she should be recognized for her great service thanks again Marilyn Lare 👍👍👍⭐⭐⭐⭐⭐

I searched on this companys website for a specific items availability. The website advised me to call the store of interest to see if the item was available. I was told by staff I should come in and check the shelves myself, so, I asked for a manager. I was put on hold for 12mins. No one came back to the phone. So I hung up. I made the trip to this store to find they DID NOT have the item of interest. Wow, what a waste of time.

I picked up to pair of drapes and went to the register. The sign in front of the drapes said by 1 get one at 50%. They both ring up at the price on the drapes. I said to the young lady the sign says buy one get one at 50%. She says to me, I dont know this is what it rang up at. I said to her what do you mean, you dont know, She says I dont know. I did not want to hold up the line because there were a number of people behind me so I paid the price. I went in to get the sale price . Not happy.

Only one register open today, but employee was so helpful and efficient.

No problems with them they do what theyve always done. And that is bring us great sell out items from distributors. Great savings for all that are willing to walk the Isles.

Furniture food electronics and kitchenware Big lots has it all. Its always clean and well-lit with plenty of parking. The help are always friendly and helpful. I especially liked the patio furniture.

Its gone to a furniture store. They dont carry as much other things.

Big Lots generally has good prices on both general merchandise and food items. For the best bargains, watch for one of their friends and family sales or join their rewards program to receive targeted coupons by email.

I love BIG LOTS! Theres one in North Fort Myers & Fort Myers, FL near Edison Mall.They are always well staffed, great prices and very friendly and helpful. Its a store for items that are Liquidated, so I their items change a lot. There are many standard items (the basics - Tapestry, paper towels, napkins, etc.)Both store are clean! Could use a a little TLC, with some fresh paint in both stores.There hasnt been a time that I received awful or nasty services.Plus, being disabled as I am; the parking & entrances are great in North Fort Myers, but not so much in Fort Myers, Florida.

I was pleasantly surprised at the wife selection of products. The store was very clean and organized. The customer service was super.

3 time ive been there and had rude people at the counter if you can get them to scan there little price tag and even use the coupons they give you for 20% off you might be good but they like to argue over the price and how many there are

Great place like other Big Lots stores. Very friendly and helpful employees. Good prices. Wide selection of items.

Many changes in the setup of the big lots stores. Theyve moved everything so dont think you are bored. Many new items. Floor plan changed

Used to love this store becouse they had a lot of european sweets and products. Not anymore -stopped even before covid.

One of my favorite places they have a wide diversity of products look for reasonable prices everything from furniture down to a little knick-knacks that everybody loves

They always still have good deals going on Big lots is a good place

I love going there for their toliet paper & paper towels... Cant beat the price..Always have fun with the staff..We always leave one another in a good note.. LAUGHING!!!

Had 1 table I was gonna buy that had smashed corner pretty bad crushed corner guy said 5$ off because it didnt affect use of table?? Ill give you 5$ for a swing on one your tables with a hammer lol worth more now isnt it? lol

Great place to shop! They carry just about everything you may need. The sales staff is very helpfully and pleasant.

I love big lots so so much

Store was nice. Cashier showing her body scares to lady in front of me was to much. I was there to shop and leave. Could of had another cashier.

Not a good start.. if your showing patio furniture on the floor you need to have it in stock or sale what is on the floor...how does a new store open without a inventory.Not a good start

Great low price clean fast check out friendly

The prices are cheap for some things but I expected furniture and home decor to have better prices. The store is clean and staff is friendly.

One of CLEANEST Big Lots Ive been to. Staff was helpful and friendly. Yall need to show the other stores how its done.

Cute place with a variety of furniture and accessories for the home and holidays.

Just moved into a new place and I dont have much money left and they had some great deals on house hold items good quality great prices.

Cant beat the prices in this place. Found Tide pods laundry detergent, 132 of them, for $27! Large selection of brand names as we as off brand.

Customer service is wonderful!Furniture is a bit over priced.

Bright, well laid out store with a good staff. I think their products are solid quality and fairly priced.

They have recent remodeled and moved everything around. Its much easier to find what you need, and theyve begun to expand their inventory as well.

Great prices and great leasing options. The staff is also amazing and super helpful, especially Mark in furniture.

Clean, good people, nice store.

The store looks great after the reset. The furniture has moved to the front of the store it doesnt even look like the same place.

The stores have recently been redesigned, but I am definitely NOT a fan of the changes. Less merchandise and higher prices!

Lots of good items and prices. Employees very nice.

Everything here is so cheap! Nothing to complain about but nothing really sets them apart from any other discount store.

They have several good sales, while they did not have what I wanted, the staff did recommend another store which had what I wanted.

Delivery w 53 dry van. Best truck entrance is from the north and to blind side up to south dock. Staff friendly and helpful.

Didnt have things in stock that I was looking for.

Clean store thats easy to shop. Just wish the front door was automatic so you didnt have to fight with opening a door and handling a shopping cart at the same time through it.

I love going to Big Lot so nice and clean the people are friendly and you can find just what you need the one on Palm Beach Boulevard Fort Myers Florida

I really enjoy superb customer service and leaving a store with everything I needed and having the staff making me feel important.

Big clean store. The staff was friendly and helpful. The prices here are good also.

Good place to find sale items. Store was clean. Staff was friendly.

Not a huge fan of this store. Dirty isles and very crowed .. Staff is not helpful but you can fine some good deals if you look hard enough.

I wish teachers in cape coral didnt have to drive to Naples to shop.

Great place to shop. Good value for your dollar. Medium quality products

Looking for outdoor furniture but they didnt have much. Tons of living room and bedroom sets as very good prices.

Very clean store. Nice items and good prices.

Love thats it has furniture, clothing, patio, homegoods and more ! Is an all in one store and I love it!

Large discount store, nicely merchandised with good selection. Cleaner and tidier than I had expected.

Good store for general goods at a descent price. Not great prices like Big Lots used to have.

Love this store......you can find everything at low prices........

The store is clean and have great deals but the staff is absolutely amazing and respectful

Nice place to purchase goods at reasonable prices and always found good discounts

The store is clean, well organized. Huge improvement from years ago.

Great prices and service. The lady that checked me out made my day.

Great selection , great prices , pleasant service. We go there about once a month.

I use to love the deals in this store. Now everything has gotten expensive.

Great alternative to many stores with better parking, variety of products, and shorter lines.

Store is always neat and clean. Staff is helpful, especially the new manager.

Love this location. Large store, very clean and nice staff.

Very nice store, very clean and a convenient location.

Big Lots has good prices and a wide variety have items including furniture

08/30/2017 - Again, This Place Is Always The Same!!! Great Job!!!(1st Review) - clean, friendly staff and stocked...

Good prices especially with 20% off which they do twice a year.

Love this big lots. Always good deals and good customer service.

Like big lots for the papergoods a lot of there other products you can find in name stores for better prices

Good prices clean store tons of parking easy to find

Everyone was pleasant and help , cashier was very helpful and I would be happy to come back and shop

Good prices, excellent service

Love this store! So many great finds at great prices.

Great location to home, reasonable prices and employees are always polite and very helpful.

Nice and friendly staff specially Markwho was really helpful and knowledgeable all the way, thank you guysCarlos

Nice store lots of goodies

Who doesnt love Big Lots! This one has a great staff which, of course, makes the store!

Is really cost effective, I see it ever more affordable than Walmart, which is not the cheapest place around

Good parking. Good selection. Clean store. Friendly staff.

Nice selection of items; good customer service

Cool place, friendly employees big variety of great deals

Very clean store with fair prices.

Great store, greart prices.

A good place to shop. They have lots of mark down items.

My vision about rise sea level has a very strong presence.

Ana is always eager to help...love seeing her there...clean organized store

The ladies Paula and siolbam were so helpful and kind and went out of their way to help me find things thank you!!

The sale prices are good. The staff is helpful and friendly

They have awesome prices friendly staff and cool stuff .

It was beautiful I just bought my furniture for my bedroom thank you very much big lots

Always clean and stocked. The employees are very nice too

N. Ft myers store is awesome

Good selection of housewares, snacks and decorations at reasonable prices.

So many deals, and so cheap! Clean store, friendly staff

Great deals If they have what you want.

They had exactly what I wanted and cheaper than I expected it to be. Very clean store.

Theyve really upgraded the place and it looks very nice.

Rashin was very helpful and very kind as I was looking at furniture and had questions.

Not bad, had some good choices for home stuff.

Sometimes you cant find anything due to the store being so crmaped up but overall the staff is nice when you can find them

Nice clean uplift to the store. Good prices, too.

Nice clean store. Very helpful service.

Love this store. Wish we had one In Lehigh.

I highly recommend Big Lots for catering to the poor people of our community in keeping costs affordable.

Great deals and great prices. Just have to watch expiration dates.

It was good, found what I was looking for plus some. Helpful staff.

Good prices and they have what I am looking for

I love the big lots!

Furniture over there was overpriced and poor quality

Its a really great place with good customer service

Very clean, organized and great selection of items

Not as good when they first opened. Some prices higher than dollar stores

I purchase this beauty, drove all the way just to get it, special price

A wide variety of just about everything, always something new every affordable.

Finally found what I went for, very small and very very close. Good buys!

Ghetto a** biglots. Place is good for a fight. Mouthy employees and customers.

LUV THIS STORE GOOD THINGS CHEAP LAWN & GARDEN TO FURNITURE

Its okay if they have their 20% off sale.

Staff helpful. Prices Very good

One of the cleanest Big Lots Ive been in.

Fun place to walk around. Cheap place to get Christmas decorations!

Good store with good selection and low prices

Random items for sale. If have what you want, good prices.

Reasonable prices, mostly helpful people.

Cool store n good prices too

Not a big selection of items. The Isles seemed empty

Store is old and dirty. No one there to answer questions and one register open with 6 guests in line.

Love all the bargains you can find there

Great prices. Multiple items from food to furniture.

Its Big Lots....best premoistened face cloths at a great price

Great stuff. Nice furniture. Fun environment.

Ya know it says big lots ,but the lots aint that big .

Always great deals, always great prices and always friendly!

Good prices on limited selection of products

Very good customer service.

Love me some big lots. This location is no exception.

Favorite store for home decore

Clean, friendly staff, good prices.

Just like any Big Lots, pretty trashy inside. Nothing of very high quality

Always great service and clean store.

Great value and great variety if holiday decorations

Great prices helpful staff.

I think theyre changing it I dont know if its going to stay the way it is!

Got a great price on a new, name brand, mattress.

Great prices great selection of product.

They wont sell you couches there on display? Whats up with that????...

Friendly and helpful. Found what we were looking for right away.

SUPER CLEAN and VERY NICE INSIDE!!

Always above and beyond in customer service and loyalty.

Great deals ... friendly employees.

Good store and selection, needs staffing

Everything is out of place, the floors are dirty, staff is incredibly disrespectful.

My favorite places to shop eclectic closeouts

Great products, prices & staff

Friendly people willing to help you find what you need !

Lots of different items. Good service

They have some of everything to choose from. From food to furniture.

Its okay. Always check the quality to the price of the item.